1-34-2-soto Minami 11-jo Higashi Lerch Memorial Park
Lieutenant Lerch Statue
3.3
mi
57
Arishima Memorial Center
3.5
mi
Soga
Niseko Ohashi Bridge
3.8
mi
Nearby
Ski Area
Niseko Grand Hirafu
1300 ft
183 Yamada
Hirafu Gondola
1300 ft
190-1
Rhythm Japan Niseko
1300 ft
山田-209 倶知安町 Kutchan
Grand Hirafu Mountain Center
1300 ft
Yamada
Ace Family Lift
1300 ft
Ski Area
Gondola Snowsports
1300 ft
Restaurants
Asahikawa Ramen Tozanken
1000 ft
190-14 Yamada
Fresh Cafe
1800 ft
193-7 Yamada
Wabi Sabi
2300 ft
170-5 Yamada Australia House 1F
Taj Express Curry Van
2500 ft
179-8 Yamada Parked opposite Tamashi Bar
Reviews and Ratings
Feedback from previous guests about their experience
82%
liked the resort and would come back again
8.2/10
Great
Rooms
7.1
Location
10.0
Service
9.1
Dining
9.0
Guest reviews
8.2/10
based on 9 reviews
8.4
8.4/10 based on 55 reviews
David
United States of America,
January
2025
8.4/10
The hotel boasts an excellent location right by the ski lifts, making it incredibly convenient for skiing. The breakfast buffet is impressive with a wide variety of options. While the service is commendable, the rooms could use some updates, as they felt a bit dated and uncomfortable. Overall, it's a solid choice for a ski trip with easy access to everything you need.
Rooms
6.0
The rooms were spacious with great views of the snow, but they felt a bit dated and the beds were uncomfortable, which was a letdown for the price.
Service
9.0
The staff were very nice and always eager to help, which made our stay enjoyable.
Location
10.0
The location is unbeatable, just steps away from the lifts and very close to shops and dining options.
Dining
9.0
The breakfast buffet was one of the highlights, offering a great selection of both Eastern and Western foods.
Facilities
7.0
The on-site facilities, including the onsen and pool, were nice but could benefit from better maintenance.
Emma
United Kingdom,
January
2025
8.0/10
I had a wonderful stay at this hotel! The location is truly unbeatable, being just a stone's throw from the lifts and the main Hirafu street. The rooms, while a bit dated, were clean and had all the essentials, including an air purifier that's quite thoughtful. The breakfast was the highlight for me, offering a generous variety of Japanese and Western options. However, the onsen could use some improvements as it felt a bit crowded and needed to be better maintained.
Rooms
7.0
The rooms were a bit dated but clean and equipped with an air purifier, which was a nice touch.
Service
8.0
The staff were friendly and helpful, assisting with directions and providing extra towels when needed.
Location
10.0
The location is fantastic, just a short walk to the lifts and surrounded by great restaurants.
Dining
9.0
The breakfast was fantastic, with a wide array of options including made-to-order omelettes.
Facilities
6.0
Overall, the facilities are decent, but the onsen was a bit overcrowded.
Jay
United States of America,
January
2025
8.6/10
Hotel Niseko Alpen offers a fantastic ski-in/ski-out experience with convenient access to the slopes and nearby amenities. The rooms, while clean and comfortable, are a bit on the small side for multiple guests, and there's a lack of comfortable seating. The dining options, especially the breakfast buffet, are excellent and provide a variety of choices. The service is commendable, with staff eager to assist guests. However, the pricing can be steep, and it's wise to request a renovated room for optimal comfort.
Rooms
7.0
The rooms were clean and comfortable, but a bit small for four adults and lacked additional seating.
Service
9.0
The service was lovely, with staff being helpful and accommodating throughout my stay.
Location
10.0
The location is perfect, directly across from the Hirafu base and very close to ski lifts, making access to the slopes incredibly easy.
Dining
9.0
The breakfast was wonderful every morning, offering a great variety of Japanese and western options.
Facilities
8.0
Facilities like the heated pool and onsen added to the enjoyable experience, though more self-contained options would be beneficial.
Stanley
United States of America,
December
2024
8.2/10
I had a good experience at the hotel, which is perfectly situated just a short walk from the ski lifts. The rooms were decent and clean, but some could use an update, particularly the beds. I enjoyed the breakfast buffet, which had a wide variety of options, and the facilities like the onsen and pool were a nice touch. However, the onsen did get crowded at times, and it could have been better maintained.
Rooms
7.0
The rooms were clean and decently laid out, though they felt a bit dated. Some beds were uncomfortable, so be sure to ask for a renovated room.
Service
9.0
The staff were very helpful and eager to meet our needs, which was a big plus.
Location
10.0
The hotel is in a fantastic location, just a short walk to the lifts and right near the main street with plenty of dining options.
Dining
8.0
Breakfast was really good, offering a generous selection that catered to various tastes, including made-to-order options.
Facilities
7.0
Facilities included a cozy onsen and a heated pool, but the onsen did feel cramped during peak times.
Parker
United Kingdom,
November
2024
9.2/10
This hotel offers an exceptional experience with its perfect ski-in-ski-out location and fantastic amenities. The staff goes above and beyond to ensure a pleasant stay. The breakfast buffet was a highlight, but the rooms, while clean, might feel a bit small for some. Overall, it delivers great value, especially for ski enthusiasts with its direct access to the slopes and nearby rentals.
Rooms
8.0
The rooms are clean but on the smaller side, typical of many hotels in Japan.
Service
10.0
The staff was incredibly helpful, assisting us with everything from directions to arranging transportation when required.
Location
10.0
The location is brilliant, right next to the chair lift and ski rental, making access to the slopes extremely convenient.
Dining
9.0
The breakfast buffet offers a wide variety of Japanese and Western dishes and is truly one of the best I've experienced.
Facilities
9.0
The hotel has excellent facilities, including a large swimming pool and a relaxing onsen.
Abraham
United States of America,
September
2024
8.8/10
I had a wonderful stay at the Niseko Alpen Hotel. The location is absolutely unbeatable, just a short walk to the ski lifts and right across from the bus stop. The staff was attentive and professional, making sure I had everything I needed. My only drawback was that while the rooms were a good size, they felt a bit dated and could use some renovations. Overall, a great experience with fantastic breakfast options and excellent amenities to cater to skiers.
Rooms
7.0
The rooms were spacious enough and offered great views, but they seemed a bit dated and could use some renovation.
Service
10.0
The staff was exceptionally friendly and provided great advice on local restaurants and activities.
Location
10.0
The hotel's location is perfect, just steps away from the ski lifts and very close to the Hirafu Welcome Center.
Dining
9.0
The breakfast buffet was impressive, offering a wide variety of both Japanese and Western dishes.
Facilities
8.0
Amenities like the onsen and the swimming pool were fantastic, making my stay really enjoyable.
Michael
United Kingdom,
August
2024
8.8/10
I had an amazing stay at this hotel thanks to its unbeatable location just steps from the slopes. The breakfast buffet was one of the highlights, offering a huge variety of delicious options. The staff was incredibly helpful and friendly, making our stay even more enjoyable. However, while the rooms were spacious with good views, they felt a bit dated and could use some renovations. Overall, the excellent amenities and service made up for any shortcomings.
Rooms
7.0
The rooms were spacious, offering great views, but they felt a bit dated and could use some updates.
Service
9.0
The staff was incredibly helpful and friendly, always ready to assist with directions or extra towels.
Location
10.0
The hotel's location was fantastic, providing direct access to the slopes and close proximity to restaurants and the bus station.
Dining
10.0
The breakfast buffet was extensive and fantastic, featuring a great mix of Japanese and Western dishes.
Facilities
8.0
The amenities were impressive, including a large onsen, swimming pool, and ski lockers, though no exercise room was available.
Matthew
United Kingdom,
August
2024
9.0/10
I had an incredible stay at this hotel due to its fantastic location right by the ski lifts and a beautiful onsen that offered great views. The rooms were clean, although a bit small, but perfect for me since I was mostly out skiing. The service was exceptional, particularly when staff went above and beyond to help a friend after an unfortunate skiing accident. The breakfast buffet had a great variety, but I would have appreciated a few more vegetarian options. Overall, despite a few minor drawbacks, it’s definitely worth the price for the experience and amenities.
Rooms
8.0
The rooms were clean and well-equipped, although a bit small. They even included an air purifier, which was a nice touch.
Service
10.0
The service was outstanding, with staff who were always available to help and went out of their way to assist when needed.
Location
10.0
The location is unbeatable for skiers, offering direct access to ski lifts and a bus stop close by for convenient transport.
Dining
8.0
The breakfast buffet was impressive with a variety of options, though I wish there were more choices for vegetarians.
Facilities
9.0
Facilities like the onsen and swimming pool were excellent and truly enhanced my stay.
Eileen
United States of America,
August
2024
9.0/10
This hotel is a gem, right next to the ski lift and the bus stop, making it super convenient for getting around. The rooms are clean and spacious, but they feel a bit dated and could use some renovation. The breakfast is a standout feature, offering a wide variety of delicious options. The service was top-notch, with friendly staff always ready to help, although it lacked a bit of flexibility. Overall, it's a great value for the price, especially during the quieter months.
Rooms
7.0
The rooms are clean and spacious, but they feel a bit dated and could use some updates.
Service
8.0
The staff was welcoming and attentive, though they could be more flexible with requests like late check-outs.
Location
10.0
The hotel's location is fantastic, just a short walk to the ski lift and right across from the bus station.
Dining
10.0
The breakfast is amazing, featuring a mix of Japanese and Western options that are truly generous.
Facilities
8.0
The hotel has great amenities, including a large onsen and swimming pool, though there's no exercise room.
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